Go to Jobs > Route Manager to manage routes.
Date selection: For a selected date range, the route list displays:
Routes that start in the range
Routes that end in the range
Routes whose start and end dates span the range
Route readiness: Displays the number and percentage of routes that are ready to start and unassigned (incomplete). Tap Ready to start or Incomplete to filter the list accordingly.
Search routes field: Search by route ID, name, vehicle, stop ID, stop name, driver ID or driver name, and origin.
Status dropdown: Filter the list by current route status.
Site dropdown: Filter the list by the sites you are permitted to see and that have data recorded.
Route Status Definitions
Incomplete: Route cannot be monitored in real time. It needs a driver or vehicle assignment.
Ready to start: Route has been assigned to a driver OR vehicle. Removing the assignment returns the route to incomplete.
In progress: Driver is en route. Status triggered by departing the start (origin) location, as indicated by driver on the handheld or in-cab telemetry. Once a route is in progress, it cannot return to ready-to-start status.
If additional stops are added to in-progress routes, some statuses may change.
Returning: Driver has completed all delivery stops. On the driver handheld, these may be status Departed or Missed.
Completed: Destination arrival event received, typically arriving at the depot.
Deleted: All stops and assigned drivers and equipment have been removed from the route ID, and the route ID is no longer available for selection.
Column Data
Route ID: Route identification. The route schedule for the date shown is automatically populated based on route templates, which include the route's schedule.
Status: The current status of the route.
Planned start time: The route's scheduled start time.
Progress: The progress bar shows all delivery stops as circles, and the Origin and Destination stops as squares. Hovering over a progress bar displays the status. For example: “Completed 2 of 4 stops”
Driver left Origin, started route. Or, Driver arrived at Destination, completed route.
Driver arrived at stop.
Driver arrived and completed the stop with either a Departed or Missed status.
The stop is incomplete. The driver skipped the stop.
No update on this stop yet.
Planned v. Actual: Difference between the actual and planned arrival or departure for the most recent stop. Negative numbers indicate behind schedule. Positive numbers indicate ahead of schedule. On the route details panel, you see this information on a stop-by-stop basis.
Vehicle: Assigned vehicle
Driver: Assigned driver
Total Stops: Total number of delivery stops excluding the Origin and Destination locations.
Next Stop: Next pending stop in sequence. The next stop updates upon arrival.
Actual start (not shown above): When the route actually started.
Actual end (not shown above): When the route actually ended.
Planned duration (not shown above): How long route should take in normal circumstances.
Origin (not shown above): Route's start depot