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Deactivate a User
Deactivate a User

Remove inactive users from the User Manager page but keep their data intact

Updated over a month ago

Deactivating users removes them from the user management screen, but they still appear in reports. User Management permissions required.

Important: The user management screen shows a Remove User option. Removing a user permanently deletes all of the user's data. As a best practice, always deactivate users until you are sure you will not need their data anymore.

To deactivate a user:

1. Go to Admin > User Manager.

2. On the user management screen, select a user, and then select Activate/Deactivate User > Yes.

Activate/Deactivate User is a toggle switch. For deactivated users, selecting this option reactivates them.

To view a list of deactivated users, in the User Status dropdown, select Inactive Users.

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